SouthEast Vet Referrals

Referring Vet Feedback Questionnaire

South East Veterinary Referrals (SEVR) is an independent referral service designed to support first-opinion practices by making referral care straightforward, accessible, and clinically valuable. Our aim is to simplify the referral process, provide rapid case acceptance, maintain competitive pricing, and focus on patient access to treatment rather than profit. Your feedback is vital in helping us build a service that genuinely supports you and your clients.

How easy was it to make a referral to SEVR?(Required)
1 not at all satisfied and 10 extremely satisfied?
Was the referral form straightforward?(Required)
1 not at all satisfied and 10 extremely satisfied?
How satisfied were you with the speed of acknowledgment of your referral?(Required)
1 not at all satisfied and 10 extremely satisfied?
Did you receive timely and useful updates during your patient’s care?(Required)
1 not at all satisfied and 10 extremely satisfied?
Was the discharge summary clear, thorough, and clinically helpful?(Required)
1 not at all satisfied and 10 extremely satisfied?
How confident are you in the clinical expertise and decision-making of our team?(Required)
1 not at all satisfied and 10 extremely satisfied?
Did the diagnostics and treatment align with your expectations for a referral service?(Required)
1 not at all satisfied and 10 extremely satisfied?
Did you feel, where appropriate, the case was managed collaboratively, with respect for your ongoing role as the primary vet?(Required)
1 not at all satisfied and 10 extremely satisfied?
Were post-referral recommendations practical and easy to implement?(Required)
1 not at all satisfied and 10 extremely satisfied?
How likely are you to refer cases to SEVR again?(Required)
1 not at all satisfied and 10 extremely satisfied?